Privacy Policy
The nswbuy website is maintained by the Department of Commerce. This privacy policy applies to all the publicly accessible pages at www.nswbuy.com.au. The Department of Commerce does not have any responsibility for the privacy policies or practices of third party sites linked to the nswbuy website.
nswbuy website users are entitled to expect that any information as a result of the use of the website will be treated according to the terms of the NSW Government privacy responsibilities and obligations. NSW Government privacy practices are regulated by the NSW Privacy & Personal Information Act 1988.
What information do we collect?
When you look at the pages on the nswbuy website, our computers automatically record information that identifies for each page accessed:
- the internet protocol address of the machine that accessed it,
- your top level domain name eg .com, .gov, .au, .uk,
- the address of your server,
- the date and time of your visit to the website,
- the pages accessed and documents downloaded,
- the previous site you visited, and
- the type of browser and operating system you used.
Cookies are not used from the smartbuy® website to collect information.
How do we use this information?
The information collected during each visit to the website is aggregated with similar logged information and published in reports. nswbuy uses this information to identify patterns of usage of the website. This assists us in improving the nswbuy website and the services offered on the website.
The Department of Commerce will not disclose or publish information that identifies individual machines or potentially identifies sub-groupings of addresses, without consent or otherwise in accordance with the NSW Privacy & Personal Information Protection Act 1988.
What exceptions are there?
The Department of Commerce will collect, use and disclose more extensive information than stated above if there are:
- unauthorised attempts to access files which are not published nswbuy webpages,
- unauthorised tampering or interference with files published on the nswbuy website,
- unauthorised attempts by other websites to index the contents of the nswbuy website,
- attempts to intercept messages of other users of the nswbuy website,
- communications which are defamatory, abusive, vilify individuals or groups or that give rise to a suspicion that an offence is being committed, or
- attempts to otherwise compromise the security of the webserver, breach NSW or federal laws or interfere with the enjoyment by other users of the nswbuy website.
The Department of Commerce reserves the right to make disclosures to relevant authorities where use of the nswbuy website raises a suspicion that an offence is being or has been committed. In the event of an investigation the Department of Commerce will provide access to data to any law enforcement agency that may exercise a warrant to inspect our logs.
Is the information stored securely?
Yes. The information collected is stored in an appropriately secure format and held by the Department of Commerce for archival purposes. The information is deleted when it is no longer required for the purposes for which it was collected.
What happens with feedback information?
The Department of Commerce provides feedback facilities on the nswbuy website to allow users to provide input into the website’s future development and to comment on the provision of our service. When you provide feedback, the provision of your personal details is optional.
Users may provide personal details for the purpose of receiving a reply to their feedback. This information will only be used for the purpose for which it was provided. We will not add your email address or name to any mailing list.
The Department of Commerce may publish aggregated information about feedback on the website, to the extent that it does not identify or cannot be used to identify individual users.
Will this policy be updated?
Due to the developing nature of privacy principles for online communication this policy may be modified or expanded in light of new developments or issues that may arise from time to time. The amended policy will be posted on this website and will operate from the time it is posted.
For information about the nswbuy website, the application of this privacy policy or a request for access to information, contact us.